Consulting

I collaborate with all kinds of businesses — global brands, small businesses, startups, and nonprofits — as well as individuals. We work together to advance their strategic communications and thought leadership goals.

My clients include a range of industries, primarily:

Information technology

Human resources

Publishing

Food and agriculture.

I’m drawn to projects that focus on digital leadership, business innovation, customer experience, artificial intelligence, the 21st-century workforce, diversity, equity, and inclusion; and environmental sustainability.

Occasionally, I write feature articles. Some of my past projects:

Editing and editorial strategy

Digitalist Magazine by SAP (founding editor in chief)

YADA (editorial director)

Stearns Farm CSA (editor, member communications)

EMC CIO Connect on LinkedIn (CIO community manager)

Research reports and white papers

Emphasizing Empathy as a Cornerstone of the Customer Experience (Harvard Business Review Analytic Services)

The Future of Digital Care: Tackling the Costs of Physical and Emotional Pain in the Workplace (Harvard Business Review Analytic Services)

Scaling Up: The Potential Economic Impact of Artificial Intelligence in the UAE and Saudi Arabia; Chapter 4, “Case Studies from the AI Coalface (Economist Intelligence Unit)

Forget Foosball: You Can’t Rely on Games and Gimmicks to Create a Collaborative Workplace (Digitalist Magazine by SAP)

Secrets of Business Innovation (with Axel Uhl, 360° The Business Transformation Journal)

Feature Articles

Natick Volunteers Spotlight: Making Masks in a Time of Pandemic (The Natick Report)

How to Turn Your Hobby Into a Side Hustle (Boston Globe)

How to Succeed as an Introvert in IT Interview with author Susan Cain (enterprise.nxt)

How UPS Trains Front-Line Workers to Use Predictive Analytics (Data Informed)